Thank you for visiting our website (the
"Website") on which you found the link to our
Privacy Policy (the "Privacy Policy"). The
Website is Our property (referred to collectively as "we", "our" or
"us") and you may contact us at any time via email at:
cryptoworld-fx
We are hereby concerned with protecting the privacy of any personal
information that you may choose to provide to us ("Personal
Information"), and are committed to providing a safe, responsible and
secure environment. It is our goal to ensure that the use of your
Personal Information is compliant with the General Data Protection
Regulation (EU) 2016/679 ("GDPR"). Accordingly, we issued this policy
to inform you of our use of your Personal Information.
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Introduction
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This Privacy Policy sets out the way in which we collect and
process Personal Information, as well as the steps we take to
protect such information.
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By utilising our Services, you hereby acknowledge that you have
read, and agree to, the terms of this Privacy Policy and that
you consent to our use of your Personal Information for the
purposes set out in paragraph 3 of this Privacy Policy. If you
do not wish to provide your Personal Information on the basis
set out in this Privacy Policy, you should not enter the
relevant information on the Website or provide your Personal
Information to us otherwise. However, if you do not provide your
Personal Information, you may not be able to use all of the
Services we offer.
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Capitalised terms not defined in this Privacy Policy shall be as
defined in the Terms & Conditions.
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Definitions:
- "You" means the user who is using our services.
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"Personal Data" means information that specifically
identifies an individual or that is linked to information
that identifies a specific individual.
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"Visitor" means an individual other than a user, who uses
the public area, but has no access to the restricted areas
of the Site or Service.
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Principle:
This policy is based on the following data protection
principles:
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The processing of personal data shall take place in a
lawful, fair and transparent way;
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The collecting of personal data shall only be performed for
specified, explicit and legitimate purposes and not further
processed in a manner that is incompatible with those
purposes;
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The collecting of personal data shall be adequate, relevant
and limited to what is necessary in relation to the purpose
for which they are processed;
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The personal data shall be accurate and where necessary,
kept up to date;
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Every reasonable step shall be taken to ensure that personal
data that are inaccurate having regard to the purposes for
which they are processed, are erased or rectified without
delay;
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Personal data shall be kept in a form which permits
identification of the data subject for no longer than it is
necessary for the purpose for which the personal data are
processed;
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All personal data shall be kept confidential and stored in a
manner that ensures appropriate security;
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Personal data shall not be shared with third parties except
when necessary in order for them to provide services upon
agreement;
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Data subjects shall have the right to request access to and
rectification or erasure of personal data, or restriction of
processing, or to object to processing as well as the right
of data portability.
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The information we collect
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As part of providing you with the Services, we collect your
Personal Information on registering an account. "Personal
Information" means any information from which you can be
personally identified.
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(a) we may collect, store and use information about your
computer, mobile device or other item of hardware through
which you access the Website and your visits to and use of
the Website (including without limitation your IP address,
geographical location, browser/platform type and version,
Internet Service Provider, operating system, referral
source/exit pages, length of visit, page views, website
navigation and search terms that you use;
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(b) to the extent that we collect and process documentation
on behalf of our contributing companies to assist them with
complying with various statutory requirements including
without limitation anti-money laundering, KYC procedures, we
may collect a copy of your passport, director and
shareholder information, driving licence and evidence of
proof of address. These documents contain various elements
of personal and company information.
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(c) you may be given opportunities to provide us with other
information from time to time;
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(d) when you choose to subscribe to our service, and/or
contact us by email, telephone or through any contact form
provided on the Website, we may ask you to provide some or
all of the following information:
- (i) your name (first name and last name);
- (ii) your address;
- (iii) your IP address;
- (iv) your email address;
- (v) your phone number; and/or
- (vi) details about your balance and/or sales status;
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(vii) details of any search effected by you and/or any
transaction executed by you with any partner.
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Not all the personal information we hold about you will come
always directly from you. We may also collect information from
third parties such as our partners, service providers and
publicly available websites (i.e social media platforms), to
comply with our legal and regulatory obligations, offer Services
we think may be of interest, to help us maintain data accuracy
and provide and enhance the Services.
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How we will use your Personal Information
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We will process your Personal Information in accordance with the
GDPR and to provide you with the Services. We will process your
Personal Information to enable us to:
- (a) to provide our services to you;
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(b) to assist third party companies with providing their
services to you;
- (c) to enable you to use our services;
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(d) to send you relevant and targeted promotional
communications;
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(e) to notify you of changes we have made or plan to make to
the Website and / or our services;
- (f) to send you emails as necessary;
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(j) to analyze and improve the services offered on our
Website.
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If at any time you wish us to stop processing your Personal
Information for the above purposes, then you must contact us via
e-mail and we will take the appropriate steps to stop doing so.
Please note that this may mean that your Account will be closed.
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In the event that the purposes for processing change, then we
will notify you as soon as practicable and seek any additional
consent that may be required.
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Disclosing your Personal Information
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Except as described in this Policy, we will not intentionally
disclose the Personal Data that we collect or store on the
Service to third parties without your prior explicit consent. We
may disclose information to third parties in the following
circumstances:
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Except to the extent required by any applicable law or
governmental or judicial body, we will only disclose such of
your personal information to our third party companies as is
required for us or them to perform our or their services to you.
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We will use all reasonable endeavors to ensure that any
companies to whom we disclose your confidential information is
compliant with the Data Protection Act 1998 (or an equivalent
standard) as regards its use and storage of your personal
information.
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In the event that we sell or buy any business or assets, we may
disclose your personal data and transaction data to the
prospective seller or buyer of such business or assets. If
substantially all of our assets are acquired by a third party,
personal data and transaction data held by it about its
customers will be one of the transferred assets.
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We will disclose your personal information if we are under a
duty to disclose or share your personal data and transaction
data in order to comply with any legal obligation, or in order
to enforce or apply our Terms and Conditions and other
agreements; or to protect the rights, property, our safety, our
customers, or others. This includes exchanging information with
other companies and organizations for the purposes of fraud
protection and credit risk reduction.
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If at any time you wish us to stop processing your Personal
Information for the above purposes, then you must contact us and
we will take the appropriate steps to stop doing so. Please note
that this may mean that your Account will be closed.
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Data Subject Rights
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We respect your privacy rights and provide you with reasonable
access to the Personal Data that you may have provided through
your use of the Services. Your principal rights under the GDPR
are as follows:
- a. the right for information;
- b. the right to access;
- c. the right to rectification;
- d. the right to erasure; the right to be forgotten;
- e. the right to restrict processing;
- f. the right to object to processing;
- g. the right to data portability;
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h. the right to complain to a supervisory authority; and
- i. the right to withdraw consent.
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If you wish to access or amend any other Personal Data we hold
about you, or to request that we delete any information about
you, you may contact us by sending an email. We will acknowledge
your request within seventy-two (72) hours and handle it
promptly. We will respond to these requests within a month, with
a possibility to extend this period for particularly complex
requests in accordance with Applicable Law. We will retain your
information for as long as your account is active, as needed to
provide you services, or to comply with our legal obligations,
resolve disputes and enforce our agreements.
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You may update, correct, or delete your Account information and
preferences at any time by accessing your Account. Please note
that while any changes you make will be reflected in active user
databases instantly or within a reasonable period of time, we
may retain all information you submit for backups, archiving,
prevention of fraud and abuse, analytics, satisfaction of legal
obligations, or where we otherwise reasonably believe that we
have a legitimate reason to do so.
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You may decline to share certain Personal Data with us, in which
case we may not be able to provide to you some or all of the
features and functionality of the Service.
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At any time, you may object to the processing of your Personal
Data, on legitimate grounds, except if otherwise permitted by
applicable law.
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In accordance with Applicable Law, we reserve the right to
withhold personal data if disclosing it would adversely affect
the rights and freedoms of others.
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We may use your personal data for the purposes of automated
decision-making when displaying your activity and offers based
on your trends and interest. When such processing takes place,
we will request your explicit consent and provide you with the
option to opt-out. We may also use automated decision making in
order to fulfill obligations imposed by law, in which case we
will inform you of any such processing. You have the right to
object to the processing of your personal data for automated
purposes at any time by contacting us via e-mail.
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Advertising and Use of Cookies
We collect
browser and cookie information when you first navigate to our
websites. We use cookies to give you a better customer experience
and for use of access. Certain cookies will allow you to leave and
re-enter our Websites without re-entering your password. This will
be monitored by a web server.
For more information on the use
of cookies, how you can control their use, and information relating
to our internet-based and mobile advertising, please refer to our
cookies policy for more detail.
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Minors and Children’s Privacy
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Protecting the privacy of minors is especially important. Our
Service is not directed to children under the age of 18, and we
do not knowingly collect Personal Data from children under the
age of 18. If you are under 18 years of age, then please do not
use or access the Service at any time or in any manner. If we
learn that Personal Data has been collected on the Service from
persons under 18 years of age, then we will take the appropriate
steps to delete this information. If you are a parent or
guardian and discover that your child under 18 years of age has
obtained an Account on the Service, then you may alert us via
e-mail and request that we delete your child’s Personal Data
from our systems.
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Security
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We take appropriate security measures to protect against loss,
misuse and unauthorized access, alteration, disclosure, or
destruction of your information. We have taken steps to ensure
the ongoing confidentiality, integrity, availability, and
resilience of systems and services processing personal
information, and will restore the availability and access to
information in a timely manner in the event of a physical or
technical incident.
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No method of transmission over the Internet, or method of
electronic storage, is 100% secure. We cannot ensure or warrant
the security of any information you transmit to us or store on
the Service, and you do so at your own risk. We also cannot
guarantee that such information may not be accessed, disclosed,
altered, or destroyed by breach of any of our physical,
technical, or organisational safeguards. If you believe your
Personal Data has been compromised, please contact us via
e-mail.
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If we learn of a security systems breach, we will inform you of
the occurrence of the breach in accordance with applicable law.
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Privacy Settings
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Although we may allow you to adjust your privacy settings to
limit access to certain Personal Data, please be aware that no
security measures are perfect or impenetrable. Additionally, we
cannot control the actions of other users with whom you may
choose to share your information. We cannot and do not guarantee
that information you post on or transmit to the Service will not
be viewed by unauthorized persons. We have taken the necessary
steps to protect your personal information as much as possible
in transit by using technical and administrative security
measures to reduce the risks of loss, misuse, unauthorized
access, disclosure and alteration of personal data. Some of the
safeguards we use are firewalls and very strict data encryption
which include: 3 level of encryptions, physical access controls
on every network point, and information access authorization
controls. Such protection is currently obtained by using:
database encryption aes-256 algorithms, physical access controls
(PAC), and information access authorization controls.
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Data Retention and International Transfers
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The data that we collect from you may be transferred to, and
stored at, a destination outside the European Economic Area
("EEA"). It may also be processed by staff operating outside the
EEA who work for us or for one of our suppliers. By submitting
your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with
this privacy policy.
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All information you provide to us is stored on our secure
servers.
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Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security of
your data transmitted through our Website; any transmission is
at your own risk. Once we have received your information, we
will use strict procedures and security features to try to
prevent unauthorised access.
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We transmit personal information using secure software which
encrypts information you input. Further, to the extent that we
collect any credit card or bank account information from you, we
will only reveal the last four digits of your credit card number
when confirming an order. We maintain physical, electronic and
procedural safeguards in connection with the collection, storage
and disclosure of personally identifiable customer information.
Our security procedures mean that we may occasionally request
proof of identity before we disclose personal information to
you.
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Data Protection Officer
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We have appointed a Data Protection Officer ("DPO") who is
responsible for matters relating to privacy and data protection.
Our DPO can be reached via e-mail.
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Changes to this Privacy Policy
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Please note that this Privacy Policy may change from time to
time. If we change this Privacy Policy in ways that affect how
we use your Personal Information, we will advise you of the
choices you may have as a result of those changes. We will also
post a notice that this Privacy Policy has changed.